Privacy Policy

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Effective Date: April 15th, 2025

At Straeus, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make purchases from us. By accessing or using our website, you agree to the terms of this Privacy Policy:

1. Information We Collect

We collect the following types of information when you interact with our website:

• Personal Information: When you place an order, subscribe to our newsletter, or contact customer support, we may collect personal details such as your name, email address, shipping address, phone number, and payment information.
• Usage Data: We may collect information on how you access and use our website, including IP addresses, browser type, device information, and browsing activity. This helps us improve the user experience.
• Cookies: We use cookies to track your preferences and optimize your experience on our site. You can choose to disable cookies in your browser settings, but some features may not work as intended.

2. How We Use Your Information

We use your personal data for several purposes, including:

• To Process Transactions: To complete and manage your purchases, including shipping and customer service.
• To Improve Our Services: To analyze your usage of the site, ensuring we offer a seamless shopping experience.
• Marketing and Communications: We may send you promotional emails, newsletters, or offers related to our products and services. You can opt out at any time by unsubscribing from these emails.
• Customer Support: To respond to your inquiries, process returns, and provide any assistance required.

3. Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption, secure server technologies, and strict access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products to you. These third parties are obligated to keep your information confidential and are only authorized to use it to perform the services we’ve contracted them for.

We may also disclose information when required by law or in response to legal requests, such as to comply with a subpoena or court order.

5. Your Rights and Choices

• Access and Correction: You can review, update, or delete your personal information by logging into your account or contacting us directly.
• Opting Out of Marketing Communications: You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us.
• Cookies: You can control cookies through your browser settings, including opting out of targeted advertising or tracking.

6. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to remove it.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights as outlined above, please contact us:

• Email: support@straeus.com